Family Road Map Institute (formerly TUFF Learning Collaborative) trains peer support, clinical, and social work staff to teach a step-by-step six-unit curriculum that empowers family caregivers to get better services for children with special needs. FRMI Facilitators are trained to use Family Road Map’s flexible “Guiding Star” method in a variety of group and one-on-one coaching environments to suit individual agency needs. Instruction is given onsite at agency locations, in conference settings, and by webinar.

Certified Facilitators join FRMI’s Family Road Map Learning Collaborative, and advance to other training levels that promote program sustainability in their own communities. Many members work in SAMHSA system of care grantee initiatives, mental health or developmental disability agencies, or family advocacy organizations.

Team Up for Families (TUFF) is a family-driven learning collaborative created in 2007 to implement the first wave of “Road Map” training based on Wendy Besmann’s book Team Up for Your Child. By 2016, this training had reached 500 family members in eight states. With the launch of FRMI in 2017, TUFF turns its efforts to research and advocacy on behalf of family navigation and care coordination training.