Facilitator Training

Family Road Map Facilitator Training

Eventbrite - Facilitator Certification Course

As a Certified Family Road Map Facilitator, you help family caregivers learn simple, practical strategies for navigating wellness and education systems.  This flexible, interactive curriculum is designed with adaptable components that can be:
  • Taught in six one-hour units.
  • Included with existing support group programming.
  • Used as an informal “deep dive” resource with individual family members to enhance case management, home visits, or the Transition phase of Wraparound services.

Certified Facilitators are members of the Family Road Map National Learning Collaborative, a group of Facilitators and Trainers working in System of Care communities and other social agencies, from Maine to Hawaii.

Facilitator Training is a nine-hour, two-day course that covers all requirements, including the six-unit Guiding Star curriculum, Lesson Plan manual and classroom aids, modeling of instructional modes, “Teach-back” practice with trainer assessment, and online testing.  The first-year membership fee ($125) in the Family Road Map National Learning Collaborative is included in the training course. This entitles you to ongoing technical assistance from our National Master Trainers, continuing education webinars, no-cost curriculum updates, and discounts on purchase of materials for families.

FAQs about Facilitator Training 

Q. How do I use Family Road Map as a Certified Facilitator?

A. Family Road Map is a flexible curriculum that empowers family caregivers with simple, practical strategies for navigating medical, behavioral health, developmental, insurance, and education systems. As a Certified Facilitator, you can teach Family Road Map as a six-unit short course, include it in existing support group programming, or use it as an informal “deep dive” resource to enhance case management, home visits, peer support, or the Transition phase of Wraparound, when families need must gain the skills to navigate systems independently.

Q. How do I become a Certified Facilitator?

A. Family Road Map Institute National Master Trainers come to your agency for a two-day (total nine instructional hours) highly interactive training for 12-25 Facilitator Trainees. The training fee includes all instruction, assessments, lesson plan manual, and materials. The first-year certification fee for membership in the National Learning Collaborative ($125) is included in the cost of training. Membership must be renewed annually

Q.What happens at a Family Road Map Facilitator Training?

A. Facilitator Training is fast-paced, interactive, and energetic.  Plan to move around the room, play games, and work with a team.

On Day One we teach the entire six-unit curriculum, model use of the materials, and walk you through all requirements for certification.  These requirements include (1) preparing for and presenting a 15-minute segment of the curriculum to be scored by National Trainers using our Facilitator Assessment, and (2) completing an online (open book) test of content.

On Day Two, trainees make presentations and complete all other requirements, including the online test.    They form program planning groups to discuss practical and cultural considerations in using the material with clients.  In the last unit of the session, trainees receive their Assessments.  All those who have completed requirements receive their Facilitator Certificates.

Q.How do I obtain Family Road Map materials to use with families?

A.  After you receive your certification, you will have access to a National Master Trainer for technical assistance in adapting materials to your agency’s unique environment. You will need to purchase a Family Road Map Guide/Activities Booklet set for each family member who receives this training in any form (short course, support group, or coaching.) These are the only materials you will need for your families.   Each set costs $20, but the unit cost decreases sharply for higher volume orders.  The Family Road Map Guides/Activities Booklets are published by Melton Hill Media LLC and can be ordered through Family Road Map Institute for best prices.

Q. How much does Facilitator Training cost?

A.  The cost of a two-day training is $9500 plus applicable travel expenses for two trainers.  This cost includes:

–Two National Master Trainers

–Nine hours of instruction for up to 25 Facilitator trainees

–First-year annual membership fee in the Family Road Map Learning Collaborative ($125 per person if obtained separately)

–Lesson Plan manual

–Assessment

–Online testing

–Certificate

–Ongoing technical assistance from a designated National Master Trainer as needed

Q. We can only train one person in my agency.  Is there a training I can attend?

A. We periodically hold Facilitator Certification Training at conferences, and plans are being made to hold an independent Family Road Map training conference in 2018.  Sometimes there are opportunities to be included in onsite training sponsored by other agencies.   The annual membership fee is $125, but there may be other costs associated with attending training sponsored by other agencies.  We try to minimize costs in order to make training affordable for you. Interested?  Contact us.

Q. Once I become a Facilitator, can I advance to other levels?

A.  Yes!  After practicing as a Facilitator for one year, you can apply to become a Trainer and go on to become a Master Trainer who trains other Facilitators in his or her own community.  Members of the Collaborative are invited to participate in helping to create and review new publications and curricula.  They become contributing editors and co-authors, using their lived experience and professional expertise to improve the quality of the content we bring to families.

Family Road Map Learning Collaborative Members

National Master Master Trainers

Wendy Besmann, Director, TUFF/FRMI,

Keva Clark, TUFF/FRMI National Master Trainer,

Angela Lassiter, TUFF/FRMI National Master Trainer

Master Trainers:

  1. Wanda Cummings, Program Manager, PIN and Children’s CRC, Mental Health Association of Southeastern Pennsylvania
  2. Susan Emley, Collaboration Facilitator, Project Laulima, Child & Adolescent Mental Health Division, State of Hawaii, Honolulu, Hawaii
  3. Crystal Karenchak, Family Involvement Specialist, Pennsylvania System of Care Partnership
  4. Joyce Soularie, Family Support Coordinator, Arkansas Division of Behavioral Health Services
  5. Susan Wood, Family Support/Parent-Community Networker, Hilopa’a Family to Family Health Information Center. Hilo, HI

Fully credentialed instructors: Have facilitated at least one training

  1. Diane Bouffard, Certified Parent Support Provider, G.E.A.R. Parent Network, Augusta, Maine
  2. Dianna Brocious, Family Involvement Specialist, Pennsylvania System of Care Partnership
  3. Anne-Marie Freitas, Program Coordinator, VoicesUnited4Change, Orange County, NY
  4. Anne Marie Gromis, State of Delaware Department of Behavioral Health Services
  5. Becky Johnson, VoicesUnited4CHange, Orange County, New York
  6. Shane Ham, Community Care Director, Child & Adolescent Support System Program, Mid-South Health Systems, West Memphis, Arkansas
  7. Barbara Messick, Family Advocate, Delaware Division of Prevention and Behavioral Health Services
  8. Susan Nyamora, Exec. Director, South Florida Wellness Network, Fort Lauderdale, Florida
  9. Sue McAuliffe, Pennsylvania Families, Inc.
  10. Maryann Mason, Certified Family Support Provider, Baton Rouge, Louisiana
  11. Wendy Pennington, Family Advocate, Pennsylvania Families, Inc.
  12. Krystal Rucks, Family Support Partner, South AR Regional Health Center, El Dorado AR
  13. Gretchen Rovira, South Florida Wellness Network, Fort Lauderdale, Florida
  14. Rocio Tucen, Family Engagement Specialist, Federation of Families Miami Dade Chapter, FL
  15. Kimberly Seibert, Certified Parent Support Provider, Texarkana, Arkansas
  16. Rebecca Williamson, Parent Representative, G.E.A.R. Parent Network, Augusta, Maine
  17. Tawnya Hudson, Family Support Provider, Wraparound Facilitator, Dayspring Behavioral Health Systems, Springdale, Arkansas

Certified Trainers:

  1. Lorene Bauduy, Community Engagement Specialist, Federation of Families, Miami-Dade Chapter, Miami, Florida
  2. Marcial (Pualani) Basbas, Parent Partner, Child and Family Services, Hawaii
  3. Carmen Bowman, Parent Partner, Child and Family Services, Hawaii
  4. Maria Bynum, Family Support Partner, Health Care Resources of AR, Batesville, Arkansas
  5. Teri Caldwell, parent advocate, Flippen, Arkansas
  6. Joshua Calarino, Lead Peer, Federation of Families, Miami-Dade Chapter, Miami, Florida
  7. Gloria Castillo, Volunteer, Federation of Families, Miami-Dade Chapter, Miami, Florida
  8. Nikki Flippins, Training Director, Families As Allies, Mississippi
  9. Kathy Gardini, Program Director, Queens Family Resource Center, Jamaica, New York
  10. Jennifer Gray, Help Me Grow Kentucky
  11. Nikki Jackson, Regional Parent Support Coordinator, G.E.A.R. Parent Network, Augusta, Maine
  12. Sheila Jordan, Family Lead, Coordinated System of Care, Louisiana Department of Health and Hospitals
  13. Lisa Kirchner, Executive Director, Family Corps, Charleston, South Carolina
  14. Courtney Lamar, Muscogee School System, Muscogee, Georgia
  15. Matthew McDonald, Certified Parent Support Provider, Humboldt County Department of Health & Human Services, Eureka, California
  16. Veronica McManus, LEP Family Partner, Alameda County Behavioral Health Care Services, San Leandro, California
  17. Tammie Newman, Family Peer Support Partner, Chautauqua County Department of Mental Hygiene, Children’s Single Point of Access (SPOA), Mayville New York
  18. Christian Ortega, Peer Specialist, Federation of Families Miami-Dade Chapter, Miami, Florida
  19. Diane Otero, Peer Specialist, Federation of Families Miami-Dade Chapter, Miami, Florida
  20. Debra Owens, Family Support Provider, Health Care Resources of AR, Batesville, Arkansas
  21. Janet Pereyra, Executive Director, Federation of Families, Miami-Dade Chapter Inc., Florida
  22. Dulce Ramirez, Youth Resource Specialist, BECOMING DURHAM, Durham, North Carolina
  23. Patricia Savino, VoicesUnited 4Change, Orange County, New York
  24. Charlotte Wade, Family Support Partner, Mid-South Health Systems, Mariana, Arkansas

Affiliated agency and family advocacy supporters:

  • Jan Littleton-Caldwell, Projects Coordinator, University of Arkansas at Little Rock/Mid SOUTH Center for Prevention and Training, University of Arkansas at Little Rock
  • Lorraine Yerton, Program Support Specialist, MidSOUTH Center for Training and Prevention, University of Arkansas at Little Rock
  • Cindy Seekins, Program Director, G.E.A.R. Parent Network, Maine

Certified Facilitators:

25. Lisa Math, Lead Family Engagement Coordinator, South Florida Wellness Network, Fort Lauderdale, FL